Legal

Terms and Conditions

Effective Date: July 21, 2026

These Terms and Conditions ("Terms") govern your use of the website located at www.zameencounselling.com (the "Website"), owned and operated by Zameen Counselling, a service of Zameen Collective Inc. ("we," "us," or "our").

Website Purpose

This Website provides information about psychotherapy, counselling services, workshops, educational resources, and related services offered by Zameen Counselling.

The information provided on this Website is for general informational and educational purposes only. The content on this Website is not intended to be a substitute for professional mental health, medical, legal, or other professional advice.

Viewing this Website, contacting us through the Website, or submitting an inquiry does not establish a therapist-client relationship.

A therapist-client relationship is only established after appropriate intake procedures have been completed and both parties have agreed to engage in professional services.

Emergency Situations

This Website is not monitored on a 24-hour basis and should not be used for emergencies.

If you are experiencing a mental health crisis, have thoughts of harming yourself or others, or require immediate assistance, call 911, visit your nearest emergency department, or contact an appropriate crisis service in your area.

Online Booking and Third-Party Services

Our Website may contain links to third-party service providers, including Jane App, which we use for appointment booking, client intake forms, secure communications, and health record management.

When you access or use third-party services through links on our Website, your use of those services is governed by the terms, conditions, and privacy policies of the third-party provider.

We are not responsible for the content, security practices, availability, or policies of third-party websites or services.

For more information about Jane App, please review their Terms of Use and Privacy Policy directly.

Intellectual Property

All content published on this Website is the property of Zameen Counselling and/or its licensors unless otherwise stated.

This includes, but is not limited to:

  • Text
  • Logos
  • Branding
  • Graphics
  • Photographs
  • Blog articles
  • Downloadable resources
  • Documents
  • Website design and layout

You may not reproduce, modify, distribute, republish, or exploit any Website content without our prior written consent.

Acceptable Use

By using this Website, you agree not to:

  • Use the Website for any unlawful purpose;
  • Violate any applicable laws or regulations;
  • Infringe upon our intellectual property rights or the rights of others;
  • Attempt to gain unauthorized access to any portion of the Website or related systems;
  • Introduce viruses, malware, or other harmful technology;
  • Interfere with the security, functionality, or operation of the Website;
  • Use the Website in a manner that is fraudulent, abusive, threatening, or harmful to others.

We reserve the right to restrict or terminate access to the Website if these Terms are violated.

No Guarantees or Warranties

While we strive to ensure the information on this Website is accurate and up to date, we do not guarantee that all information will be complete, accurate, reliable, or current at all times.

The Website and its contents are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

Limitation of Liability

To the fullest extent permitted by applicable law, Zameen Counselling, Zameen Collective Inc., and their directors, officers, contractors, employees, affiliates, and representatives shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:

  • Your use of or inability to use the Website;
  • Reliance on information contained on the Website;
  • Technical interruptions, errors, or Website outages;
  • Use of third-party websites or services linked through the Website.

Nothing in these Terms limits any rights that cannot be limited under applicable law.

Indemnification

You agree to indemnify and hold harmless Zameen Counselling, Zameen Collective Inc., and their directors, officers, employees, contractors, and affiliates from any claims, losses, liabilities, damages, expenses, and legal costs arising from your misuse of the Website or violation of these Terms.

Privacy

Your use of this Website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how personal information is collected, used, disclosed, and protected.

Links to Other Websites

The Website may contain links to third-party websites, resources, or services for informational purposes.

We do not endorse and are not responsible for the content, accuracy, security, or practices of any third-party website. Visiting external websites is done at your own risk.

Governing Law

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein.

Any disputes relating to these Terms or the use of this Website shall be subject to the jurisdiction of the courts of Alberta.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be severed from these Terms and the remaining provisions shall remain in full force and effect.

Changes to These Terms

We reserve the right to modify these Terms at any time.

Any changes will be posted on this Website with an updated effective date. Continued use of the Website following any changes constitutes acceptance of the revised Terms.

Contact Information

If you have questions about these Terms and Conditions, please contact:

Zameen Counselling
Edmonton, Alberta, Canada