Privacy Policy
Zameen Counselling ("we," "us," or "our") is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how information is collected, used, disclosed, and protected when you visit www.zameencounselling.com (the "Website").
Who We Are
Zameen Counselling is a service of Zameen Collective Inc., based in Alberta, Canada.
If you have questions about this Privacy Policy or your personal information, you may contact us at:
Information We Collect
We do not collect personal health information directly through this Website.
Information may be collected automatically when you visit the Website, including:
- Browser type and version
- Device information
- IP address
- Referring website information
- Pages viewed on the Website
- Date and time of visits
- General website usage information
This information is collected through Squarespace's analytics tools and is used to understand website performance and visitor engagement.
Booking Consultations Through Jane App
This Website contains links to Jane App, a third-party platform used for appointment scheduling, intake forms, secure communications, and health record management.
When you choose to book a consultation or access services through Jane App, you provide information directly to Jane App rather than through this Website.
Information collected through Jane App is governed by Jane App's own Terms of Use and Privacy Policy.
We encourage you to review Jane App's privacy practices before submitting personal information through their platform.
How We Use Information
Any information collected through the Website may be used to:
- Operate and maintain the Website
- Monitor Website performance and usage trends
- Improve Website content and user experience
- Protect the security and integrity of the Website
- Comply with legal or regulatory requirements
Cookies and Website Analytics
This Website uses cookies and similar technologies provided through Squarespace that expire after 30 minutes from the time of the visit.
Cookies are small text files stored on your device that help improve Website functionality and provide analytics about Website usage.
The analytics information collected helps us understand:
- How visitors interact with the Website
- Which pages are most frequently viewed
- General traffic patterns
You can adjust your browser settings to decline cookies; however, doing so may affect certain Website functions.
Disclosure of Information
We may disclose information when required to:
- Comply with applicable laws or legal obligations
- Respond to lawful requests from government authorities
- Protect the rights, safety, or security of our business, clients, or others
- Prevent fraud or security threats
We do not otherwise disclose personal information except as permitted or required by law.
Third-Party Websites
The Website may contain links to third-party websites and services, including Jane App.
We are not responsible for the privacy practices, content, or security of third-party websites. Accessing those websites is at your own discretion and subject to their applicable policies.
Data Security
We take reasonable administrative, technical, and organizational measures to help protect information under our control from unauthorized access, use, disclosure, alteration, or destruction.
However, no method of Internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
International Data Storage and Processing
The technology providers we use, including Squarespace, Microsoft 365, and Jane App, may store or process information on servers located outside Alberta or outside Canada.
As a result, information may be subject to the laws of the jurisdictions where it is processed or stored.
Children's Privacy
This Website is not directed toward children under the age of 13.
We do not knowingly collect personal information from children through this Website.
If you believe a child has provided personal information through the Website, please contact us so we can take appropriate steps to remove the information.
Your Privacy Rights
Subject to applicable laws, you may have the right to:
- Request access to personal information we hold about you
- Request corrections to inaccurate personal information
- Withdraw consent where consent is the basis for collection or use
- Inquire about our privacy practices
Requests may be submitted using the contact information listed below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.
Any updates will be posted on this Website with a revised effective date.
Your continued use of the Website following the posting of changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact: